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Applications Assistance: For help on how to use a product you own contact the Xantrex Programmable Product Support Department at 858-458-0223 then ask for an applications engineer or email us at service@programmablepower.com
Sales Assistance: For help in determining the right product for your application, to place an order or check order status, contact the Xantrex Programmable Sales Department at 858-458-0223 or email the Sales Department at sales@programmablepower.com.
Service:
- For immediate service support, try the "Frequently Asked Questions (FAQ)" postings under the Support tab.
- Product manuals are all available online from the downloads page.
- Within the USA, if you want to obtain an RMA number to return your supply for repair click here.
- To speak with a service representative, or check status of your repair order, contact the Xantrex Programmable Service Department at 800-733-5427 (press 2 once message starts) or email us at service@programmablepower.com.
- Outside the USA, contact your local representative or contact the nearest Authorized Service Center.
Ordering Spare Parts: To order spare parts, or determine the correct replacement part for your Elgar supply, contact the Elgar Customer Care Department at 800-733-5427 or email service@programmablepower.com.
All Other Requests: For any other information regarding Elgar products or service contact the Xantrex Programmable Sales Department at 858-458-0223 or e-mail us at: sales@programmablepower.com
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